Return Policy for physical items
- Returns and refunds for physical products bought on PopMello Store can be made if:
– The product you received does not match its description on Popmello Store.
– The product is damaged or faulty.
– The delivery of a fully functional product is substantially delayed.
– You decided to return the product within 14 days from the delivery. In this case you do not need to provide a reason.
Note: The seller is obligated to reimburse you for the return costs only in the first two cases.
If you are experiencing any of the issues described above, contact the seller via the Live Chat/Contact Us tab.