Refund Policy for physical items

  • If you are experiencing any of the issues described above, contact the seller via the chat or contact us tab.
  • Seller may offer buyers additional shipment terms and complaint policies that may be beneficial to you.
  • Returns can be requested only within 14 days from receiving the product. PopMello sotre is aware of this and are obligated to assist you in resolving any problems. We are not obligated to give you a refund after 14 days of receiving the product.
  • The delivery of your product might sometimes be delayed without any fault on the seller’s or the courier’s part. If this happens, contact the seller via Conversations for updates and possible solutions. You can do that HERE.

For more information, please read the Terms and Conditions. If you have more questions, contact our Support Team.